Privacy Policy

Who We Are

Apex Coating LLC ("Apex Coating," "we," "us," or "our") provides epoxy and polyaspartic floor coating services in the Charlotte, NC metro area and the Westfield, MA area. This Privacy Policy explains what information we collect through apexcoatingllcnc.com (the "Site"), how we use it, and the choices you have. By using the Site, you agree to the practices described here.

Information We Collect

We collect information in a few ways:

• Information you submit. When you fill out our quote request form, we collect your name, phone number, email address, city/zip, project type, and any project details you provide.
• Automatic information. Like most websites, our hosting provider and analytics/advertising tools may automatically log technical data such as your IP address, browser type, device type, pages viewed, and referring URLs.
• Cookies and similar technologies. We use cookies through Google Ads to measure ad performance, track conversions (such as form submissions and phone calls), and support remarketing — showing our ads to people who've previously visited the Site.

How We Use Your Information

We use the information we collect to:

• Respond to your quote request and follow up about your project
• Schedule estimates and provide services you request
• Understand which pages and ads are effective, so we can improve the Site and our marketing
• Meet legal, accounting, or recordkeeping requirements

We do not sell your personal information.

Third-Party Services We Use

We rely on a small number of third-party services to run this Site and process quote requests:

• FormSubmit — delivers quote form submissions to our email inbox. Form data passes through FormSubmit's servers to reach us.
• Google Ads (gtag.js) — measures ad performance and conversions (form submissions, phone clicks) and supports remarketing. Google may use cookies and similar technologies as described in Google's Privacy Policy.

These providers process data according to their own privacy policies, which we encourage you to review.

Cookies & Your Choices

Most browsers let you block or delete cookies through their settings. You can also opt out of personalized Google Ads using Google's Ad Settings. Blocking cookies may affect how the Site functions but will not prevent you from calling or emailing us directly.

How We Protect Your Information

We take reasonable measures to protect the information you share with us, but no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of information submitted through the Site.

Data Retention

We keep quote request information for as long as reasonably necessary to respond to your inquiry, provide services, and meet legal or accounting obligations.

Children's Privacy

This Site is intended for adults seeking home and commercial floor coating services. We do not knowingly collect information from children under 13.

Changes To This Policy

We may update this Privacy Policy from time to time. Changes take effect once posted on this page, with the "Last updated" date revised accordingly.

Contact Us

Questions about this Privacy Policy or your information? Reach us at:

• Phone: (413) 218-3179
• Email: apexcoatingnc@gmail.com